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Frequently Asked Questions

Check out some of the most popular questions raised by our customers.

How long will it take for my order to arrive?

Delivery in Republic of Ireland 2 – 3 working days.  UK and EU 7 working days.

Which payment options do you accept?

We accept all major credit cards and paypal.

Do you allow returns/exchanges?

We do not offer a refund/exchange on earrings for hygiene reasons as standard.  However we do offer an exchange/refund on all jewellery pieces if the item is returned in perfect condition, totally unworn in original packaging.  Del&Lee reserve the right to refuse all exchanges or refunds requested after 30 days of the order being taken.  There is no refunds on sale items.

Do you make custom pieces?

Yes we can do this.  Please contact us directly by email for pre-order items.  Please notes those items take 3 – 4 weeks.

How should I take care/clean my jewellery?

Please see our Product care guide under each piece.

Where are your rubber/tyres sourced from?

We get all this raw material from Westport Bike Shop, Westport, Co. Mayo.

Where is your jewellery made?

All our jewellery is handmade in our workshop in Westport, Co. Mayo.

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